Privacy Policy

1. Data Controller

The data controller is MONEY GO S.R.L.S., Via Appia Nuova, 78 – 00178 Roma (RM), Italy. VAT: IT18320821004. Contact: moneygosrl@gmail.com

2. Data We Collect

When you use our website or purchase a service, we may collect the following personal data:

• Full name and contact details (email address, phone number)
• Billing address and country of residence
• Order details and transaction history
• IP address and browser information (collected automatically)
• Communications you send us (e.g. via our contact form)

3. Purpose and Legal Basis for Processing

We process your personal data for the following purposes:

• Order fulfilment — to process and deliver your purchased services (legal basis: contract performance)
• Customer support — to respond to your enquiries and resolve issues (legal basis: legitimate interest)
• Legal compliance — to comply with tax, accounting, and regulatory obligations (legal basis: legal obligation)
• Security — to protect our systems and prevent fraud (legal basis: legitimate interest)

4. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected. Order and billing data is retained for a minimum of 10 years in accordance with Italian tax and accounting law. Communications data is retained for up to 3 years.

5. Data Sharing

We do not sell your personal data to third parties. We may share your data with:

• PayPal — for payment processing (subject to PayPal's privacy policy)
• Airtable — for order management (subject to Airtable's privacy policy)
• Public authorities if required by law

6. Your Rights (GDPR)

Under the General Data Protection Regulation (EU) 2016/679, you have the right to:

• Access your personal data
• Rectify inaccurate or incomplete data
• Request erasure of your data ("right to be forgotten")
• Restrict or object to processing
• Data portability
• Withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, contact us at moneygosrl@gmail.com. You also have the right to lodge a complaint with the Italian Data Protection Authority (Garante per la protezione dei dati personali) at www.garanteprivacy.it.

7. Cookies

Our website uses only technical cookies necessary for its operation (e.g. language preference). We do not use profiling or tracking cookies. No cookie consent banner is required as no non-essential cookies are set.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. All data transmissions are encrypted via SSL/TLS.

9. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version is always available on this page. Continued use of our services after any changes constitutes acceptance of the updated policy.

10. Contact

For any privacy-related enquiries: moneygosrl@gmail.com